At Divine Jewels, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details.

  • Account Information: Login credentials and account preferences, if you create an account.

  • Order & Transaction Data: Purchase history, order details, and payment information.

  • Technical Data: IP address, browser type, device details, and website usage analytics.

  • Communication Data: Emails, messages, and inquiries submitted to customer support.

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver products efficiently.

  • Enhance our website, products, and customer service.

  • Send order confirmations, updates, and promotional emails (only if you opt in).

  • Prevent fraud and ensure security of our website.

  • Meet legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Payment Processors: To securely handle payments.

  • Shipping Partners: To fulfill and deliver orders.

  • Marketing & Analytics Tools: To analyze performance and improve customer engagement.

  • Legal Authorities: As required by law or to protect our legal rights.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, or disclosure. While we strive for complete security, no internet-based service is entirely risk-free.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Track site performance and usage

  • Customize website content

You can manage your cookie preferences via your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications at any time

  • Request details about how your data is processed

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy policies or practices of these external websites and recommend reviewing their privacy policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All updates will be posted on this page with the revised effective date. Continued use of our services constitutes your agreement to the updated terms.

9. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at: support@divinejewels.uk