Welcome to Divine Jewels!
These Terms & Conditions govern your use of our website and services. By accessing or making a purchase from divinejewels.uk, you agree to comply with and be bound by the following terms.

1. General Information

  • Divine Jewels operates this website and offers jewellery and related products for sale.

  • By using our website, you confirm that you are at least 18 years old or have obtained parental or guardian consent.

  • We reserve the right to update or modify these Terms & Conditions at any time. All updates will be posted on this page.

2. Orders & Payments

  • All orders are subject to availability and confirmation.

  • Prices are listed in GBP (£) and may include or exclude applicable taxes, as displayed at checkout.

  • We accept secure payments through Stripe. Full payment is required before order processing.

  • In case of cancellations due to pricing errors or stock issues, a full refund will be issued.

3. Shipping & Delivery

  • We currently ship across the United Kingdom using our selected shipping partners.

  • Estimated delivery times are shown during checkout and may vary based on location.

  • While we strive for timely delivery, unforeseen delays may occur. We will notify you of any significant changes.

  • It is the customer’s responsibility to provide accurate shipping details. We are not liable for lost orders due to incorrect addresses.

4. Returns & Refunds

  • Returns are accepted within 10 days of delivery for unused items in original packaging.

  • Custom or personalized jewellery is non-refundable unless the product is faulty or damaged.

  • Refunds are processed within 5–7 business days after receiving and inspecting the returned item.

  • Return shipping costs are the customer’s responsibility unless the item received is defective.

5. Product Information

  • We aim to provide accurate product descriptions and images. However, slight variations in color, texture, or size may occur due to natural materials and screen settings.

  • Follow all jewellery care instructions for optimal longevity.

  • We highly recommend removing jewellery while sleeping or showering to prevent wear and damage.

6. Intellectual Property

  • All content on this website, including logos, images, text, product names, and designs, is the exclusive property of Divine Jewels.

  • You may not copy, reproduce, modify, or distribute any content without prior written consent from Divine Jewels.

7. Limitation of Liability

  • Divine Jewels is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or access to our website.

  • We do not guarantee uninterrupted access to the website and reserve the right to suspend access for maintenance, updates, or security reasons.

If you have any questions or concerns regarding these Terms & Conditions, please feel free to contact us at: support@divinejewels.uk